Update 'Claiming JobSeeker Payment (JSP) 001-19051501'

Claiming-JobSeeker-Payment-%28JSP%29-001-19051501.md

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+<br>This file describes how an individual can declare JSP online, or with help from a Service Officer using Assisted Customer Claim (ACC).<br>
+<br>JSP eligibility and when to claim<br>
+<br>Customers need to claim as quickly as possible online through the Services Australia site.<br>
+<br>To qualify for JSP a person must:<br>
+<br>- be of certifying age for JSP
+- fulfill Australian home requirements for JSP
+- be unemployed, and
+- looking for work and happy to participate in activities that increase their chances of discovering a job, or
+- unable to work, study or look for work due to medical condition, health problem or injury, or
+- utilized or studying complete time and are not able to carry out these due to a medical condition,  [employment](https://trademarketclassifieds.com/user/profile/2709984) illness or injury and have a task or study to go back to<br>
+<br>If the customer has shown they are not able to work due to a momentary inability, see Customers declaring JobSeeker Payment (JSP)/ Youth Allowance (YA) (Incapacitated).<br>
+<br>Disability Support Payment (DSP) sus/can RTW clients claiming JSP<br>
+<br>A DSP customer whose payments have actually been suspended/ cancelled go back to work (RTW) can claim an alternate payment when:<br>
+<br>- they are still working 30 or more hours per week, and
+- their earnings falls listed below the JSP income test cut-off<br>
+<br>For example, a self-employed DSP client is still working 30 hours each week, however their earnings has reduced. See Rates and Thresholds.<br>
+<br>In all cases, check if the client is eligible to have their DSP restored before looking at another payment. See Commencing or going back to work or self-[employment](https://lkcareers.wisdomlanka.com) Disability Support Pension (DSP).<br>
+<br>Early claims for JSP<br>
+<br>Customers can lodge an early claim for JSP approximately 13 weeks before the first day of eligibility. On the day they end up being certified they must provide their savings account balances, evidence of income and [employment](https://careers.jabenefits.com) separation details.<br>
+<br>Customers can begin an early claim online. They will be able to complete Your personal information, Your scenarios and Your financial information.<br>
+<br>If making an early claim after a break in payment of 39 weeks or less, the consumer will have fewer concerns to respond to in the online claim.<br>
+<br>Customers can not complete Review and Confirm, Next steps or send the claim online up until within 14 days of being eligible for JSP. They will get a tip notification 14 days before the eligibility date.<br>
+<br>An apprehended person might lodge a claim approximately 3 weeks before release from jail. These claims are not considered early claims as the client is qualified but not payable when they declare.<br>
+<br>Customers transferring from a current earnings support payment can lodge an early claim up to 28 days before the date of certification.<br>
+<br>Online claims<br>
+<br>Customers must develop a myGov account and connect their Centrelink online account to it.<br>
+<br>Once the customer has linked their Centrelink online account to myGov, to begin an online claim for JSP they must:<br>
+<br>- indication in to myGov and access their linked Centrelink online account
+- guarantee their personal information are correct. From the menu, select the My information > Personal and contact information > My profile to make updates
+- from the menu, choose Payments and claims > Claims > Make a claim. To find out more, see Claiming JSP online table in the Self-managed tab<br>
+<br>Customers declaring or moving to JSP will see a lowered question set as part of their online claim if they are:<br>
+<br>- currently in receipt of an income assistance payment, or
+- have cancelled from payment in the last 52 weeks<br>
+<br>Streamlined claims<br>
+<br>In some cases, a job is presented to the customer on their Centrelink online account homepage up to 28 days prior to losing certification for their existing payment.<br>
+<br>The task will allow the customer to undertake a structured claim process to send a claim for JSP.<br>
+<br>See Transfer to JobSeeker Payment (JSP) from another payment.<br>
+<br>Assisted Customer Claims (ACC)<br>
+<br>ACC can be used for clients deemed not able or unsuitable to finish an online claim or candidates. ACC should likewise be used in circumstances where a paper claim for Jobseeker Payment (SU716) is lodged at service centres, via uploaded files, post or fax. See Claim lodgement of Centrelink Claims.<br>
+<br>' Channel Hopping' within ACC suggests:<br>
+<br>- the consumer can begin a claim online and a Service Officer can take it over, or
+- a Service Officer can help a consumer begin a claim which can then be completed by the customer in their Centrelink online account<br>
+<br>Remote consumers<br>
+<br>If the customer lives in a remote location and usually uses an agent, Remote Service Centre, or phone to do business and is not able or unsuitable to complete an online claim, the customer must be transferred to the Remote Claims Processing (RCP) to start their ACC.<br>
+<br>The Remote Claims Processing (RCP) team offers specialised remote service for recognized remote consumers.<br>
+<br>The client should have:<br>
+<br>- the remote indicator showing on the Customer Overview, or
+- a residential address in a remote place<br>
+<br>To check the address remains in a remote place:<br>
+<br>- browse the town name in Office Locator
+- see the Towns Result List
+- view the Remoteness column<br>
+<br>Customers with nominee plans<br>
+<br>Correspondence nominees can submit an online claim for JSP on behalf of their principal.<br>
+<br>If a correspondence nominee contacts to declare JSP on behalf of their principal, use an online claim first. If they decline the online claim deal, a Service Officer need to run Assisted Customer Claim (ACC) with the candidate.<br>
+<br>If a nominee is declaring on behalf of a person, encourage the nominee to assist the individual claim JSP utilizing the person's Centrelink online account. If the candidate is not able or unwilling to do so, a Service Officer is to run ACC with the candidate.<br>
+<br>Claim submission exceptions<br>
+<br>In some circumstances, it may not be affordable for a consumer to complete all Required jobs prior to submitting their claim. These include exceptions when specific vulnerabilities exist, see Circumstances Change Monitor (CCM).<br>
+<br>Relocating to a Location of Lower Employment Prospects (MALEP)<br>
+<br>Do not undertake any MALEP assessments. The Department of Social Services (DSS) have paused all Transferring to a Location of Lower [Employment](https://mulkinflux.com) Prospects (MALEP) assessments.<br>
+<br>If the client has actually moved address within the previous 26 weeks, Services Australia need to identify if they have actually decreased their employment potential customers by transferring to a brand-new area.<br>
+<br>If this is the case, the Service Officer need to examine a possible MALEP work associated exclusion period.<br>
+<br>Unemployed due to a voluntary act or misconduct<br>
+<br>If the client has actually willingly left work or been dismissed due to misbehavior in the 12 weeks prior to claiming, an unemployment failure or a Joblessness Non-Payment Period (UNPP) might have occurred.<br>
+<br>Do not generate compliance action up until the [Employment](http://www.jobteck.co.in) Separation Certificate (SU1) (or equivalent) and/or supporting proof is gotten to determine a non-compliance event has happened.<br>
+<br>See Unemployment due to a voluntary act or misconduct.<br>
+<br>RapidConnect<br>
+<br>Most job hunters are subject to RapidConnect and are recommended of their requirements or an exemption to RapidConnect throughout their Participation Interview at the  Claim Appointment.<br>
+<br>Job seekers who are qualified for a recommendation to a Workforce Australia or other professional supplier, will have an initial appointment booked during the Participation Interview. Attending this very first service provider consultation is referred to as the job seeker's RapidConnect requirement.<br>
+<br>For the most part, meeting RapidConnect requirements will figure out the start date of the job candidate's income support payment. Note: this undergoes job hunters satisfying any waiting periods and credentials requirements.<br>
+<br>Mutual obligation requirements<br>
+<br>The Department of Employment and Workplace Relations (DEWR) will automatically refer new job seekers to the Workforce Australia online [employment](https://empleoya.com.bo) service. This leaves out job hunters residing in Community Development Program (CDP) areas.<br>
+<br>Higher rate of JSP for 55 years and over<br>
+<br>Single customer aged 55 years and over who have been getting an income assistance payment or allowance for 9 or more continuous months might be entitled to a greater rate of payment. The system will instantly calculate this and apply the proper rate for qualified clients.<br>
+<br>Single Touch Payroll (STP)<br>
+<br>Pre-filled Single Touch Payroll (STP) data may provide to consumers during their online claim. Employer information, name and ABN, will exist to the client if STP data is provided to the Australian Taxation Office (ATO) within 8 weeks prior to claim.<br>
+<br>Customers will have the option to validate the company within the claim. If a consumer confirms the company, as soon as on payment, STP pre-filled income will exist to the consumer when they report. If the client does not verify the employer, when on payment,  [employment](http://forum.altaycoins.com/profile.php?id=1079038) the STP company may present to the client once again when they report.<br>